Scam Defense

How to Activate Scam Defense on iPhone

Step 1: Configure Focus

First, set up Do Not Disturb to allow your contacts and your Scam Defense secretary to call and text you.

  1. Open Settings and Tap Focus Focus

  2. From Focus, toggle OFF Focus Status, so that it doesn't show to others.

  3. Tap Do Not Disturb
    Focus Settings

  4. Turn OFF: Intelligent Breakthrough & Silencing
    Breakthrough Notifications

  5. Tap People > under Allowed Notifications
    Allowed People

  6. Under Allowed Calls From, select Contacts Only
    Allowed Calls From

  7. Turn OFF: Allow Repeated Calls
    Repeated Calls

  8. Go back to the Do Not Disturb main page

  9. Swipe down from the top-right corner to open Control Center, then tap the crescent moon icon to enable Do Not Disturb
    Control Center Do Not Disturb

Step 2: Disable Live Voicemail

  1. Back in Settings, scroll to Apps → Phone App Settings Phone App Settings

  2. Tap Live Voicemail → Turn OFF "Live Voicemail"
    Live Voicemail Disable Live Voicemail

Step 3: Activate Your Secretary

Open the Phone app → Keypad
Dial each code below, replacing XXXXXXXXXX with your secretary's 10-digit number from your onboarding email, then press Call:

*61*1XXXXXXXXXX#

*62*1XXXXXXXXXX#

*67*1XXXXXXXXXX#

(If you go to your email, the links to dial these numbers will make it easier for you)

✅ After each code, you should see Activation Successful.

Dialing Codes 1

Done!

All unknown calls will now go through your Scam Defense secretary, and voicemails will arrive via email.
📥 Don't forget to check your Inbox (or Spam/Junk folder just in case).